Thinwire 2.1 comes with more dedicated training and support, for which we will charge a nominal fee. This fee will go into effect starting July 1, 2015 (for the 2016 Fiscal Year) and will be based on the level of support you choose.
|Level 1||Level 2||Level 3||Multi-Sites*|
|Support||12 hours per year**||24 hours per year**||42 hours per year**||30 hours per year dispersed across all the sites**|
|Cost per year||$1000||$1500||$2000||2-5 sites: $2000
6-10 sites: $2500
11-15 sites: $3500
16-20 sites: $4000
**Trainings count against annual support hours. Additional training, support, and content updates may be purchased on an a la carte basis if needed at a cost of $45/hour.